MP Lifts is implementing a new machine-checking system within the manufacturing process on the mass production line. This checking system will allow control of the running and gearing system between drive shaft and crown in the first phases of machine assembly and after preliminary testing of the same by means of a vibration analyser. The positioning of the reducers is accomplished swiftly and by means of some sliding connections they are connected to an electrical haulage motor and a reducer gearing brake. The braking couple is controlled by means of a loading cell generating a performance similar to a situation of substantial imbalance in weight and between car and counterweight. Possible defects caused by deficiencies in the raw material or incorrect assembly are detected in the first testing phase.

I +D Mecanizados uses the static loading bench for the test and homologation of new lift motor designs. The adaptation of the motor simulating an assembly, similar to that carried out in a lift without an engine room, has been achieved in the Department of Testing and Homologations. Among the trials carried out, we have a deformation analysis, a temperature study and oscillating level with a variable static charge. At the same time we rely on collaboration with the Higher Engineering School in Seville for deformation analysis using extensometric techniques. In this way we can obtain more information surrounding the internal deformations of the reducer in terms of the static load.

Since 1996 the Quality Assurance System in MACPUARSA has been certified under the international standard IS0 9001 for the design, development, manufacture, sales and after-sales service of components and complete lifts. In 1999, 2 certifications were obtained within the scope of the European Directive 95/16/CE relative to lifts; they are fundamentally the certification for the final inspection of lift security components (Module E) and certification for the design, manufacture, assembly, installation and final inspection of lifts (Module H).

Thanks to all of you, the objective of obtaining and maintaining these certifications has been accomplished up to now. The evolution of this System has gone from a first stage incorporating the implementation of procedures, technical instructions, records and concern that the various different audits are overcome, to a second stage characterized by the improvement of our product quality. The stage is developed during the last two years, clearly distinguishing between System Quality and other Product Quality.

The supply of top quality products and services has become the key to success needed to compete in international markets. The standard of quality control expected by many consumers continues to improve while the main competitors raise their own standard.

To respond to the demand for products and better quality services, it is necessary to make further advances and to this end the following OBJECTIVES are indicated by the Management of MP Lifts:

1.- SUITABILITY OF THE QUALITY CONTROL SYSTEM TO THE OBJECTIVITY OF THE COMPANY.
The quality control system must be comprehended as a USEFUL TOOL to assure effective company performance and enhance all its considerations. To accomplish this, all areas of the firm will revise and make the existing procedures compatible with activities that are developing in each of them during the year 2002.

In those cases where processes / activities exist within each undocumented area, we will proceed to their description by means of written procedures. In this way we can guarantee that the collection of actions, scheduled and systemised that are required to provide the confidence appropriate for our products / services, are going to satisfy the given needs on the quality aspect.

2.- SCHEDULING AND IMPLEMENTATION OF IMPROVEMENT ACTIONS.
Quality is the RESPONSIBILITY OF EVERYONE and is mainly achieved by means of prevention. Every person must be responsible for the quality of products and services he/she produces, in short his/her performance. As far as Management are concerned, they are requesting all personnel to demand actions and the means to correct deficiencies in products / services and activities from those directly responsible. We should be delighted in having detected defects in company products or activities; indeed, this entails improvements in implementation. The costs associated with the lack of quality and arising from free consignments and payments to Clients have been reduced in 2001 by 20.19% compared to the year 2000.

The objective for this year is to reduce the costs by 22.5% against 2001. To fulfil this objective, a series of actions have been scheduled for each area intended to correct focus points or black spots surrounding the different activities / products.

3.- EVOLUTION TOWARDS THE MANAGEMENT MODEL KNOWN AS "TOTAL QUALITY"
Total Quality is a management strategy by means of which the company satisfies the needs and expectations of its customers, of Management and of the entire society in general, utilizing the resources at its disposal: people, materials, technology, production systems, etc. This represents a new initiative from all executors of each administration (commercial, manufacturing, TC, I+D, financial), in a manner that does not now revolve around obtaining products of high technological quality, adjusted to technical specifications.